Claims Reporting Contacts

For your convenience, online quoting is available on each office’s site. Please search by office to find find retail web quoting product links for their lines of coverage. The first time you click on a product link, you will need to register for a user name and password. Please let your Underwriter know if you have any questions.

Below is the agent contact information:

Payment Information:

To send payment through the mail, please send to:
Southern Cross Underwriters
PO Box 11407
Lockbox 1217
Birmingham, AL 35246-1217

To send payment via overnight delivery, please send to:
1 Metroplex Drive
Suite 400
Birmingham, AL 35209

For wiring instructions, please contact Vernelda Korneagay at 205-414-2475

Agency Service Contact Information:

Sandra Poe: Agencies with names A-I
Phone: 205-414-2294 Fax: 205-414-2487 Email: SPoe@crcins.com

Shirley Jackson: Agencies with names K-Z
Phone: 205-414-2240 Fax: 205-986-6103 Email: SJackson@crcins.com

Vernelda Korneagay: Handles agent refunds as well as the following agencies: SouthGroup, Texas, Spirit, Insurance Center - Biloxi, and Stewart Sneed Hewes
Phone: 205-414-2475 Fax: 205-986-5424 Email: VKorneagay@crcins.com

For finance company returns and direct bill related issues, please contact Sharon Snow at 205-414-2261, fax 205-414-2487, email: SSnow@crcins.com